The Workshop — Three Kings, Auckland

Mountain bike servicing, your way.

Auckland mountain bike servicing without the generic menu. We have a chat, figure out your needs and budget, then prioritise the jobs that get you back on your bike. Suspension, custom builds, e-bikes — and everything in between.

★★★★★ 5.0 on GoogleRated by Auckland riders
Live updatesTrack your service in the Hubtiger app
No surprisesWe call before any extra work
SpecialistsSuspension, wheels & e-bikes
How it works

Your bike, your budget, your call.

We work for a set amount of time and prioritise the jobs that matter most. Need your suspension serviced, a bike built from a frame, or your pride and joy packed for shipping? That's what we do. Don't see your issue listed — get in touch and we'll sort it.

01

Book onlinePick a service and drop-off day below. Takes two minutes.

02

We chat & assessWe talk through your needs and give an accurate assessment when you come in.

03

Stay in the loopLive updates through the Hubtiger app, then ride out happy.

Stay informed, every step.

Follow your service in real time with the Hubtiger app — quotes, approvals and pickup notifications straight to your phone.

Service options

Pick your starting point

Every bike and service is different — we work with your budget and prioritise the jobs you want done. This is your service.

No. 1 Service

$89
45 min

Up and running in no time. Brakes working, drivetrain shifting smoothly, everything tightened up. Great for budgets and commuters.

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No. 3 Service

$299
2.5 hrs

As good as new. Suspension set up properly, cranks cleaned and greased, worn cables replaced, bearings regreased, derailleurs aligned.

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No. 4 Service

$419
3.5 hrs

The best your bike has ever felt. Complete strip-down, inspection, clean, service and rebuild — linkages, bearings, brake rehousing, the lot.

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Fork & Tune

$249
2 hrs

The perfect combo: a lower service on your forks plus 45 minutes of care across drivetrain, brakes and overall running.*

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Suspension Service

from $99
Fork · Shock · Dropper

Forks and shocks every ~50 ride hours, droppers every ~100. We can also custom tune your suspension to match your style.*

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Pivot Service

$189
2 hrs · yearly

Creaking, grinding or struggling to compress? We strip the bike down, clean pivot hardware, regrease bearings and rebuild to correct torque.

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Personalised Setup

$99
1 hr

Size charts don't fit humans. Suspension settings, cockpit, tyre pressures and saddle height — tailored to your body and riding style.

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New Bike Rebuild

$239
Ground-up check

Factory-floor builds miss details. We inspect from the ground up, torque-check, grease the right areas and build to custom-bike standards.

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Bike Build

$479
Frame-up custom

Found the frame, sourced the parts? We put it all together — saddle height, bar width, sag — so your bike is uniquely yours.

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Bike Boxing

$79
Box included

Heading overseas or shipping a sale? Professionally packed in a purpose-made box, arriving in the same condition it left.

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Something else?

Ask us
Custom jobs

Wheel builds, tandem conversions, vintage revivals — if it rolls, we're interested. Get in touch and we'll see if we can help.

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* Fork & Tune and Suspension Service prices don't include removal or refitting of the fork. Replacement parts (e.g. pivot bearings) are quoted separately — and we always call before any extra work. Want to spread the cost? Check out our interest-free bike finance — Q Card and Afterpay accepted.

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Reserve your spot

Tell us what we're working with and pick a drop-off day. We'll confirm with an accurate assessment when you come in.

Prefer to talk it through? Call
+64 (09) 2804 450
or email
hello@outset.bike
.
Workshop reviews
5.0
★★★★★

From 100+ Google reviews by Auckland riders — see them all

★★★★★

"They took the time to talk through my specific needs and agreed a service plan. They phoned me at each step... The service was finished on time."

Kirk Sargent
Full service + suspension
★★★★★

"Had my shocks and forks serviced. My bike looks and feels brand new. I will definitely recommend and use their services again."

James To
Suspension service
★★★★★

"Destroyed my carbon rim on Saturday during a ride. Took it in Monday morning and they had it ready at 2pm the same day. Amazing service."

Tim Figgins
Wheel repair